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ILLiad (ILL) Request Status Chart

Status Explanation
Awaiting Extensive Searching We have performed an initial search for the material you requested, without finding a potential lender. We will continue to try to locate the material
Awaiting Unfilled Processing We have sent your request to potential lenders but no one has filled the request. We will continue to try to obtain the material from other sources.
Awaiting Odyssey Processing An article request has been received electronically and is being processed by the ILL staff.
Awaiting Borrowing Scanning An article request has been received and is being processed for electronic delivery by the ILL staff.
Awaiting Other Request Processing We have worked on your request, but it is not ready to be sent to potential lenders.
Awaiting Copyright Clearance We are checking to see if a copyright fee is required to obtain the requested article.
Awaiting ALA Processing The lender for this item requires a paper form (the ALA form) to be sent via fax, U.S. mail, or other electronic means. We are processing the ALA form to keep your request active.
Awaiting Customer Contact The requested material has arrived, but the customer has not yet been contacted.
Awaiting Doc Provider Processing Because of availability or copyright restrictions, we must obtain your item from a commercial document provider. We are processing this request.
Awaiting Post Receipt Processing The requested material has arrived, but is not yet ready for pickup.
Awaiting Request Processing We have received your request and it has gone through the copyright clearance process. We will now try to locate potential lenders.
Awaiting Renewal Request The customer has requested a renewal on this item. We are waiting for a response for the lending library. Customer may keep the item until notification by an ILL staff member of the new due date.
Awaiting Return Label Printing Customer has returned item to the library. It is awaiting return processing to the lending library by the ILL staff.
Cancelled by Customer ILL staff has cancelled the request for a specific reason.  Please see the e-mail that was sent when it was cancelled.
Checked Out to Customer The item has arrived, been processed by the ILL staff and checked out to the customer. It is ready to be picked up at the Circulation Desk in Renne Library. Items for Distance patrons have been mailed.
Customer Notified via E-Mail The item has arrived, been processed by the ILL staff and the customer has been notified. This status reflects the customer's preferred notification method (E-Mail) as selected by his/her preference.
Customer Notified via Phone The item has arrived, been processed by the ILL staff and the customer has been notified. This status reflects the customer's preferred notification method (Phone) as selected by his/her preference.
Delivered to Web The item has arrived, been processed by the ILL staff and posted to the customer's ILLiad account. It is available to be viewed and/or downloaded electronically using Adobe Acrobat.
In Electronic Delivery Processing An article request has been received electronically and is being processed by the ILL staff.
In Print Queue The item has arrived, been partially processed by the ILL staff, and is awaiting the printing of the ILL identification label.
Item Checked In The item has been returned by the customer, checked in the ILL staff and is waiting return processing.
Lost Books Customer has reported this book is lost or damaged. ILL staff is awaiting invoice/replacement charges from the lending library.
Received Incorrect/Partial Item The item received either does not match requested item or is incomplete. The ILL staff is correcting the problem.
Request Finished The request has been successfully processed and completed. Requests with this status are archived under "View/Request History" button. (Cancelled requests are not considered finished requests and can be found under the "View/Resubmit Cancelled Requests" button). Books have been returned to the lending library.
Request Sent The request has been sent by ILL staff. We are waiting for a lender to ship the item.