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Occasionally you may experience issues when trying to access the library's online resources remotely. If you are having access issues, please review our troubleshooting tips for  solving common problems:

 

 


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No Access to Resources

I am unable to access the library's online resources (hitting pay walls, encountering error messages, etc.) from off campus...

 

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Unable to Login

I can't login to the library's online resources using my NetID and password...

 

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Journal Coverage

I can't access certain years of an online journal even though the journal website indicates access is available through MSU Library...

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Resolving Proxy Errors

I am encountering a page that says a resource needs to be added to the library's proxy... 

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Help Using eBooks

We understand that eBooks and eAudiobooks don't always live up to our expectations. We're here to help.

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Report an Error

If you've tried everything, and you're still not able to resolve your access issue, please contact the library.

 

Photo by Ashkan Forouzani on Unsplash.